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Ongoing
Construction Business Management – Kamloops
Participants will learn how to improve the management and business systems of their construction company. At the end of the course participants will be able to: • Understand the strategic planning process and how to implement it within their context • Understand the importance of a business plan and how to prepare one • Understand […]
Find out more »7:30 am
Incident Investigations – Burnaby
WorkSafeBC's amendment to Bill 9 includes two major changes to the requirements for employer incident investigations. First, section 175 of the Act has been amended to require an employer to undertake a preliminary investigation within 48 hours of the incident. Second, section 176 of the Act is amended to require an employer to submit a full […]
Find out more »8:00 am
Providing Exceptional Customer Service – Victoria
In today’s competitive market, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? This interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients, whether one-on-one or with a group. You’ll learn how to engage with the customer, […]
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