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Communications Skills
This Gold Seal Certified Course is designed to improve skills in communication for supervisors and management in the office and in the field. Participants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style […]
Find out more »Writing Effective Letters, Scope Documents and Reports
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation? Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that […]
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