How To Be A Better Manager

As a manager there are likely several ‘unwritten’ expectations of you. From getting things done right the first time to being a role model for the team. Learn about the processes and tools you should have in place in order to effectively manage your team and meet the expectations of those you report to.
This one-day workshop focuses on you as a manager and the skills you will need to be successful in your role. You will leave this course with an action plan for being a better manager.

Topics covered in this course include:
• Understanding the expectations of a manager
• Key management behaviours and skills
• Interviewing, recruiting and on-boarding new employees
• Setting clear expectations for employees
• Handling performance appraisals
• Team training and development planning
• Time management and delegation
• Stress management techniques
Instructor: Janet Bonaguro, Principal of ThinkSpace Performance, has worked with over 100 organizations locally, nationally and internationally. For 20 years she has provided business advice, managed organizations and created new organizations. Janet has provided business advice and trained hundreds of individuals on the topics of management skills and performance improvement. Over her career Janet has led several successful teams, coached executive management and staff, and transformed businesses into high performing organizations. Janet holds designations as a Project Management Professional (PMP), and Financial Management Advisor (FMA). She also has a Bachelor of Arts (BA) degree and a Masters of Business Administration (MBA).